TradeSphere Inc. respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or purchase from our website.
1. Information We Collect
We may collect the following information when you use our website:
Personal details such as your name, email address, phone number, billing address, shipping address, and account login details.
Order details such as products purchased, order history, payment status, shipping information, and customer service requests.
Website usage information such as pages visited, products viewed, cart activity, wishlist activity, browser type, device information, and cookies.
Payment information may be processed through secure third-party payment providers. We do not intentionally store full payment card details on our website.
2. How We Use Your Information
We use your information to:
Process and deliver your orders.
Create and manage customer accounts.
Provide customer support.
Send order updates, delivery updates, and service messages.
Improve our website, products, and customer experience.
Send newsletters, offers, and promotional updates when you choose to subscribe.
Prevent fraud, abuse, or unauthorized transactions.
Comply with legal and business requirements.
3. Newsletter and Marketing
If you subscribe to our newsletter, we may send promotional emails, updates, special offers, and product news. You can unsubscribe at any time by using the unsubscribe option in the email or contacting us.
4. Cookies
Our website may use cookies and similar technologies to improve browsing, remember cart items, support login sessions, understand website traffic, and personalize the shopping experience.
You can disable cookies in your browser settings, but some website features may not work properly.
5. Sharing Your Information
We do not sell your personal information. We may share necessary information with trusted service providers such as:
Payment processors.
Shipping and delivery partners.
Website hosting and technical service providers.
Email/newsletter service providers.
Legal or regulatory authorities when required by law.
These parties are only allowed to use your information for the purpose of providing their services to TradeSphere Inc.
6. Data Security
We use reasonable security measures to protect your personal information. However, no online system is 100% secure, and we cannot guarantee absolute protection against unauthorized access.
7. Your Rights
Depending on your location, you may have the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your data.
Opt out of marketing messages.
Request details about how your information is used.
To make a privacy request, please contact us through the Contact Us page.
8. Third-Party Links
Our website may include links to third-party websites such as social media platforms, payment providers, or external services. We are not responsible for the privacy practices or content of third-party websites.
9. Children’s Privacy
Our website is intended for general shopping use and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
For questions about this Privacy Policy, please contact TradeSphere Inc. through the Contact Us page.